How do I submit a repair request?
Go to our website to book an appointment. Choose one of our convenient drop-off points in Amsterdam and enter your details and issue description. Right after registration, you will receive an email with a unique reference number.
How long does diagnosis take?
Our technicians inspect your device carefully. You will receive a clear diagnosis and a no-obligation quote within 1 to 3 business days.
Do you start the repair immediately after diagnosis?
No, we value transparency. Repair starts only after your explicit approval of the quote you receive from us.
How can I pay for the repair?
Once the repair is completed successfully, we send you a payment request by email. You can pay online securely and easily.
Where can I pick up my repaired device?
After payment is received, we send you a confirmation. You can then pick up your repaired device at the same drop-off point where you delivered it.